Description
MARCOM’s interactive course on Workplace Violence discusses valuable information about how to recognize, prevent and handle violence in the workplace. Some people believe that a “certain amount of conflict” on the job is normal. But too often, arguments can escalate into insults, challenges and threats. Sometimes these conflicts can even become physical, and lead to serious injuries… even death. All of these situations are examples of “workplace violence”… and they can happen in any work environment. If they do, it can be stressful, bad for morale and downright dangerous. So how much conflict is too much? And where do we draw the line? Areas covered in the course include defining violence in your workplace, warning signs that violence is going to occur, how to handle aggressive behaviour, how to deal with violent behaviour, creating a Workplace Violence Prevention Program and more. Using a powerful combination of audio, full-motion video, text and colourful graphics, this course provides the most cost-effective safety and regulatory compliance training available today. The course is divided into a number of logical sections so information is easily understood… and retained.
