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Dealing with the Media in Emergency Situations
Dealing with the Media in Emergency Situations

Course Overview

Dealing with the Media in Emergency Situations is a 45 to 60 minute online HAZWOPER course for facilities training staff under 29 CFR 1910.120. It covers Public Information Officer duties, rumors, media contact and HAZMAT incident messaging.

  • Covers Public Information Officer duties, media contact, company reputation and HAZMAT incident messaging.
  • Shows how rumors start, how employees spread misinformation and why accurate updates matter during incidents.
  • Explains who should speak to media, what employees may say and which HAZMAT incident topics to avoid publicly.

For those who need a more in-depth HAZWOPER course, or a refresher, check out our Hazwoper 40-Hour Course, or our Hazwoper 8-Hour Refresher Course.

  • 45-60 minutes, self-paced
  • Instant certificate
  • Mobile friendly
$19.95

Per seat. One-time payment, no subscription.

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30-day satisfaction guarantee. No hidden fees.

Need A Business Account?Volume discounts for teams of 5 or more.
Course Clips

Everything You Need to Know
About This Course

  • Roles and responsibilities of the Public Information Officer (PIO)
  • How the PIO works with the media to protect a company's reputation
  • How rumors get started and employees can spread misinformation
  • Importance of accurate and up-to-date information during incidents
  • Role employees should play when speaking to media
  • Topics employees should never discuss regarding HAZMAT incidents

OSHA Standard29 CFR 1910.120 (HAZWOPER)
Course Duration45-60 minutes
Format100% online with audio, full-motion video, text, and graphics
Passing Score70% on final exam
CertificatePrintable certificate of completion upon passing
LanguagesEnglish
Device CompatibilityDesktop, tablet, and smartphone
AcceptedOur courses meet federal standards, but state requirements may vary. Please verify before purchase.
ProviderMARCOM (in partnership with eTraining)

Find out if this training applies to your role, your job site, or your employer's compliance requirements, and whether it matches the certification you need.

  • Public Information Officers (PIOs) at facilities that handle hazardous materials
  • Employees who work with PIOs on worksites involving HAZMAT operations
  • Safety managers and emergency response coordinators
  • Supervisors at facilities where HAZMAT emergencies could attract media attention
  • Communications and public relations staff at industrial or chemical facilities
  • Any employee who may interact with media during a HAZMAT emergency

Employers across a wide range of industries use this course to meet federal, state, and site-specific safety training requirements for their workforce.

  • Chemical manufacturing and processing
  • Oil and gas extraction and refining
  • Hazardous waste cleanup and remediation
  • Transportation and logistics involving hazardous materials
  • Government emergency management agencies
  • Industrial manufacturing facilities
  • Public utilities and energy production

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Frequently Asked Questions

Everything you need to know about the Dealing with the Media in Emergency Situations.

Yes. Upon passing the final exam with a score of 70% or higher, you can immediately print a certificate of completion. This certificate serves as proof of training for your employer.

Yes. The course is accessible on desktop computers, laptops, tablets, and smartphones. Progress saves automatically on the same device, so you can stop and resume where you left off.

  This is an interactive online training course designed to help facilities comply with OSHA’s HAZWOPER regulation (29 CFR 1910.120). It teaches employees how to properly interact with the media during HAZMAT emergency situations, including the role of the Public Information Officer and protocols for employee communication.

This course is designed for Public Information Officers (PIOs) and employees who work with PIOs on worksites involving HAZMAT operations or situations where media may become involved due to a HAZMAT emergency. It is also appropriate for safety managers, supervisors, and communications staff.

   During a HAZMAT emergency, inaccurate or unauthorized information released to the media can damage a company’s reputation, spread public panic, interfere with emergency response operations, and create legal liability. Proper training ensures that designated personnel communicate accurately and that other employees understand their role in protecting the organization.

  The course covers the roles and responsibilities of the Public Information Officer, how the PIO works with the media to protect a company’s reputation, how rumors get started and how employees can unwittingly spread misinformation, the importance of providing accurate and up-to-date information about incidents, the role employees should play in talking to media, and topics employees should never discuss regarding HAZMAT incidents.

   The course is designed to help facilities comply with employee training requirements under OSHA’s HAZWOPER regulation, 29 CFR 1910.120.

No. This is a focused course on media interaction during HAZMAT emergencies. It is not a replacement for the full 40-Hour or 24-Hour HAZWOPER course. For comprehensive HAZWOPER certification, eTraining offers the 40-Hour HAZWOPER Course, the 24-Hour HAZWOPER Course, and the 8-Hour HAZWOPER Refresher Course.

Yes. This course is 100% online and fully self-paced. There is no in-person component required. The course uses a combination of audio, full-motion video, text, and graphics.

Better Training. Better Outcomes.

Fifteen years, 200,000+ professionals certified, and a completion rate roughly double the industry average.

OSHA citation printed on every certificate

Your employer and site safety officer can verify compliance at a glance, with no phone calls and no lookups.

No setup. No LMS. Training in minutes.

Pay once, get instant access. No account setup, no downloads, no IT involvement. Works in any browser.

Built for field workers, not classrooms

Grounded in real jobsite operations. Scenarios reflect the work your crew actually does.

Trusted by safety managers & contractors

Used by EHS managers, general contractors and federal site supervisors to keep crews certified on time.

200,000+
Professionals certified
87%
Completion rate (industry avg <45%)
10M+
Hours of training delivered
15
Years in business

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