Construction Appreciation Week · 10% Off Sitewide · Ends Sept 18 · Code
View All Courses
Featured Courses
Previously trained hazardous waste workers complete required OSHA annual refresher certification training

2026 8 Hour HAZWOPER Refresher

Annual 8-hour HAZWOPER refresher meeting OSHA 29 CFR 1910.120(e)(8) requirements.
Comprehensive lithium battery safety safety training for workers and workplace for workplace compliance

Lithium Battery Safety

Covers what happens when lithium batteries fail and how to prevent fires and explosions.

View All OSHA Courses

image

Workplace Violence in Healthcare Environments
Workplace Violence in Healthcare Environments

Course Overview

Workplace Violence in Healthcare Environments helps medical teams recognize and respond to violence risks. The 45 to 60 minute course covers OSHA guidance, Joint Commission standards, healthcare violence, risk control, training and incident response.

  • Defines violence in healthcare facilities and why medical environments need specific prevention steps today.
  • Reviews OSHA healthcare violence guidance and Joint Commission requirements for addressing violence risks.
  • Explains how to identify, control and respond to violent incidents involving patients and visitors safely.
  • 45-60 minutes, self-paced
  • Instant certificate
  • Mobile friendly
$19.95

Per seat. One-time payment, no subscription.

− +

30-day satisfaction guarantee. No hidden fees.

Need A Business Account?Volume discounts for teams of 5 or more.

Everything You Need to Know
About This Course

  • Defining violence in healthcare facilities
  • OSHA’s Guidelines for preventing violence in healthcare environments
  • JCAHO requirements for addressing violence in healthcare facilities
  • Identifying and controlling the potential for violence in healthcare settings
  • Education and training about workplace violence for healthcare employees
  • How to respond to incidents of violence in your facility

OSHA StandardOSHA Workplace Violence Guidelines & Joint Commission Standards
Course Duration45-60 minutes
Format100% online, narrated with photos, video, and interactivity
Passing Score70% on final exam
CertificatePersonalized certificate, printable immediately upon passing
LanguagesEnglish
Device CompatibilityDesktop, tablet, and smartphone
AcceptedOur courses meet federal standards, but state requirements may vary. Please verify before purchase.
ProviderMARCOM (in partnership with eTraining)

Find out if this training applies to your role, your job site, or your employer's compliance requirements, and whether it matches the certification you need.

  • Nurses, physicians, and clinical staff in hospitals and urgent care facilities
  • Emergency department workers and first responders
  • Patient care technicians and nursing assistants
  • Mental health and behavioral health workers
  • Reception and front desk staff in medical facilities
  • Hospital security personnel
  • Healthcare administrators and safety officers responsible for violence prevention programs

Employers across a wide range of industries use this course to meet federal, state, and site-specific safety training requirements for their workforce.

  • Hospitals and health systems
  • Urgent care and emergency medical facilities
  • Mental health and psychiatric treatment centers
  • Long-term care and nursing facilities
  • Outpatient clinics and physician offices
  • Home health care agencies
  • Rehabilitation and physical therapy centers
  • Dental offices and ambulatory surgery centers

Verified Course Reviews

Add a review
You must be logged in to post a review Log In
0.0
Based on 0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
0 of 0 reviews

Sorry, no reviews match your current selections

Frequently Asked Questions

Everything you need to know about the Workplace Violence in Healthcare Environments.

Yes. Upon passing the final exam with a score of 70% or higher, you can immediately print a certificate of completion. This certificate serves as proof of training for your employer.

Yes. The course is accessible on desktop computers, laptops, tablets, and smartphones. Progress saves automatically on the same device, so you can stop and resume where you left off.

Yes. This course is 100% online and fully self-paced. There is no in-person component required. The course uses a combination of audio, full-motion video, text, and graphics.

The Workplace Violence in Healthcare Environments course is an online training program that addresses the healthcare industry’s unique workplace violence challenges and regulatory guidelines. It covers how to identify, handle, and prevent incidents of violence in hospitals, urgent care facilities, and other medical environments. It also covers OSHA’s Guidelines for preventing violence in healthcare and JCAHO requirements.

The course covers defining violence in healthcare facilities, OSHA’s Guidelines for preventing violence in healthcare environments, JCAHO requirements for addressing violence in healthcare facilities, identifying and controlling the potential for violence in healthcare settings, education and training about workplace violence for healthcare employees, and how to respond to incidents of violence in your facility.

OSHA has published Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers that provide recommendations for healthcare employers to establish workplace violence prevention programs. This course discusses these guidelines and how they apply to healthcare facilities.

JCAHO (the Joint Commission on Accreditation of Healthcare Organizations) has requirements for addressing violence in healthcare facilities. This course covers these requirements as part of the regulatory framework that healthcare organizations must follow to maintain accreditation and protect their workers.

This healthcare-specific version addresses the unique challenges of healthcare settings, including patient-on-staff violence, interactions with distressed family members, and regulatory requirements specific to healthcare. It covers OSHA’s Guidelines for healthcare violence prevention and JCAHO requirements, which are not covered in the general version. The learning objectives also focus on understanding the purpose of a Workplace Violence Prevention Program specific to healthcare facilities.

Upon completing the course, you should understand the hazards associated with aggressive behavior in healthcare environments, understand the purpose and content of a Workplace Violence Prevention Program, know safe practices to help prevent violent behavior in your facility, and know what to do if violence occurs while you are at work.

The Workplace Violence in Healthcare Environments course is an online training program that addresses the healthcare industry’s unique workplace violence challenges and regulatory guidelines. It covers how to identify, handle, and prevent incidents of violence in hospitals, urgent care facilities, and other medical environments. It also covers OSHA’s Guidelines for preventing violence in healthcare and JCAHO requirements.

The course covers the warning signs that can give advance warning that a person is likely to become violent. Recognizing these early behavioral indicators is a key part of preventing workplace violence incidents before they escalate from verbal aggression to physical harm.

Workplace violence is any act or threat of violence, physical assault, harassment, intimidation, or other threatening disruptive behavior that occurs in a work setting. It ranges from physical assaults to robbery, homicide, and includes threats, bullying, and harassment. Examples include assaults, fatalities, and nonfatal violent crimes against workers.

Better Training. Better Outcomes.

Fifteen years, 200,000+ professionals certified, and a completion rate roughly double the industry average.

OSHA citation printed on every certificate

Your employer and site safety officer can verify compliance at a glance, with no phone calls and no lookups.

No setup. No LMS. Training in minutes.

Pay once, get instant access. No account setup, no downloads, no IT involvement. Works in any browser.

Built for field workers, not classrooms

Grounded in real jobsite operations. Scenarios reflect the work your crew actually does.

Trusted by safety managers & contractors

Used by EHS managers, general contractors and federal site supervisors to keep crews certified on time.

200,000+
Professionals certified
87%
Completion rate (industry avg <45%)
10M+
Hours of training delivered
15
Years in business

Your go-to source for workplace safety updates.

Join our monthly newsletter covering industry stories, news & timely updates, and get a free 110-page OSHA manual covering the latest training requirements.

Company

Resources

Policies

eTraining and the eTraining logo copyright 2026 eTraining, Inc. All Rights Reserved.