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29 CFR 1910.120 (HAZWOPER)
Accepted Nationwide
50,000+ Workers Certified
Instant Certificate

Dealing with the Media in Emergency Situations

What Is Dealing with the Media in Emergency Situations Course?

100% Online
Self-Paced
Certificate Included
Mobile Friendly

The Dealing with the Media in Emergency Situations course is an interactive online training program designed to help facilities comply with OSHA’s HAZWOPER regulation (29 CFR 1910.120).

The course instructs employees on the proper ways of interacting with the media during an emergency situation involving hazardous materials. It covers the role and responsibilities of the Public Information Officer (PIO), how to protect a company’s reputation during incidents, how rumors get started, and the importance of providing accurate, up-to-date information.

Topics include the PIO’s role in working with the media, how employees can unwittingly spread misinformation, the importance of accurate information during incidents, the role employees should play when speaking to media, and topics or statements employees should never make regarding HAZMAT incidents.

The course uses a combination of audio, full-motion video, text, and colorful graphics. It is provided in partnership with MARCOM, a top-rated safety and compliance training content provider.

For those who need a more in-depth HAZWOPER course, or a refresher, check out our Hazwoper 40-Hour Course, or our Hazwoper 8-Hour Refresher Course.

$19.95
Per person • No subscription required
Topics Covered
  • Roles and responsibilities of the Public Information Officer (PIO)
  • How the PIO works with the media to protect a company's reputation
  • How rumors get started and employees can spread misinformation
  • Importance of accurate and up-to-date information during incidents
  • Role employees should play when speaking to media
  • Topics employees should never discuss regarding HAZMAT incidents
30-Day Satisfaction Guarantee • No Hidden Fees
50K+
Workers Certified
4.9★
Average Rating
100%
OSHA Compliant
Course Information

Everything You Need to Know
About This Course

01

Course Details at a Glance

Key facts before you enroll.

02

Who Should Take This Course?

Find out if this training applies to you.

03

Industries That Require This Training

See which sectors depend on this training.

04

What's Included

Everything that comes with your enrollment.

05

Try It Free

5-minute interactive course preview.

Course Overview

Watch a 90-second overview of the Dealing with the Media in Emergency Situations — no login required.

Course overview video not available.

Try It Free — 5-Minute Interactive Preview

Experience the first 5 minutes of the course right here. No account or payment required.

Interactive Course Preview

5-minute preview of Module 1 — Dealing with the Media in Emergency Situations
No login or payment required

What You Get When You Enroll

Everything included with your Dealing with the Media in Emergency Situations training.

  • Instant certificate of completionPrintable PDF, ready immediately after passing
  • Mobile-friendly platformTrain on desktop, tablet, or smartphone
  • Progress saved automaticallyStop and restart without losing your place
  • 30-day satisfaction guaranteeFull refund if you're not satisfied

Course Details at a Glance

Everything you need to know before enrolling in the Dealing with the Media in Emergency Situations.

Detail
Information
OSHA Standard
29 CFR 1910.120 (HAZWOPER)
Course Duration
45-60 minutes
Format
100% online with audio, full-motion video, text, and graphics
Passing Score
70% on final exam
Certificate
Printable certificate of completion upon passing
Languages
English
Device Compatibility
Desktop, tablet, and smartphone
Accepted
Our courses meet federal standards, but state requirements may vary. Please verify before purchase.
Provider
MARCOM (in partnership with eTraining)

Who Should Take the Dealing with the Media in Emergency Situations?

Find out if this training applies to your role, your job site, or your employer's compliance requirements, and whether it matches the certification you need.

  • Public Information Officers (PIOs) at facilities that handle hazardous materials
  • Employees who work with PIOs on worksites involving HAZMAT operations
  • Safety managers and emergency response coordinators
  • Supervisors at facilities where HAZMAT emergencies could attract media attention
  • Communications and public relations staff at industrial or chemical facilities
  • Any employee who may interact with media during a HAZMAT emergency

Industries That Require Dealing with the Media in Emergency Situations

Employers across a wide range of industries use this course to meet federal, state, and site-specific safety training requirements for their workforce.

  • Chemical manufacturing and processing
  • Oil and gas extraction and refining
  • Hazardous waste cleanup and remediation
  • Transportation and logistics involving hazardous materials
  • Government emergency management agencies
  • Industrial manufacturing facilities
  • Public utilities and energy production
Why eTraining

Better Training.
Better Outcomes.

Over 50,000 workers trained. Here's what makes us the trusted choice for OSHA compliance.

OSHA Citation Printed on Every Certificate
Every certificate shows OSHA citation — so your employer and site safety officer can verify compliance at a glance.
No Setup. No LMS. Train in Minutes.
Pay once, get instant access — no account setup, no app downloads, no IT required. Works on any browser.
Built for Field Workers, Not Classrooms
Content is grounded in real hazardous waste site operations — not recycled classroom slides. Scenarios reflect the work your crew actually does.
Trusted by Safety Managers & Contractors
Used by EHS managers, general contractors, and federal site supervisors to keep crews certified on time, every year.
Certificate of Completion Preview
Instant PDF
Print-Ready
Shareable
Need Group Training?
Business accounts save 20%+ for teams of 20 or more
Learn More

Frequently Asked Questions

Everything you need to know about the Dealing with the Media in Emergency Situations.

Yes. Upon successful completion of the course, you will receive a printable certificate of completion.
  This is an interactive online training course designed to help facilities comply with OSHA’s HAZWOPER regulation (29 CFR 1910.120). It teaches employees how to properly interact with the media during HAZMAT emergency situations, including the role of the Public Information Officer and protocols for employee communication.
This course is designed for Public Information Officers (PIOs) and employees who work with PIOs on worksites involving HAZMAT operations or situations where media may become involved due to a HAZMAT emergency. It is also appropriate for safety managers, supervisors, and communications staff.
   During a HAZMAT emergency, inaccurate or unauthorized information released to the media can damage a company’s reputation, spread public panic, interfere with emergency response operations, and create legal liability. Proper training ensures that designated personnel communicate accurately and that other employees understand their role in protecting the organization.
  The course covers the roles and responsibilities of the Public Information Officer, how the PIO works with the media to protect a company’s reputation, how rumors get started and how employees can unwittingly spread misinformation, the importance of providing accurate and up-to-date information about incidents, the role employees should play in talking to media, and topics employees should never discuss regarding HAZMAT incidents.
   Yes. The course is 100% online and fully self-paced. It uses a combination of audio, full-motion video, text, and colorful graphics. Progress saves automatically so you can pause and resume on the same device.
This course is provided by eTraining in partnership with MARCOM, a top-rated safety and compliance training content provider.
   The course is designed to help facilities comply with employee training requirements under OSHA’s HAZWOPER regulation, 29 CFR 1910.120.
No. This is a focused course on media interaction during HAZMAT emergencies. It is not a replacement for the full 40-Hour or 24-Hour HAZWOPER course. For comprehensive HAZWOPER certification, eTraining offers the 40-Hour HAZWOPER Course, the 24-Hour HAZWOPER Course, and the 8-Hour HAZWOPER Refresher Course.
  Yes. The course is accessible on desktop computers, laptops, tablets, and smartphones. Progress saves automatically so you can resume on the same device.
Enroll Today

Stay Compliant.
Stay Safe.

Complete your Dealing with the Media in Emergency Situations online — at your own pace, on any device, with an instant certificate when you're done.

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