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Technical Requirements

Every eTrainToday course runs in your web browser. You need an internet-connected computer, tablet, or smartphone; a current version of Chrome, Edge, Firefox, or Safari; a stable internet connection; and speakers, headphones, or earbuds. There is nothing to download and nothing to install.

If you can watch a video online, you can take our training.

No downloads No plugins or apps Windows & Mac Available 24/7
Before you start: choose one device and stay with it.

Your course progress is saved on the device you use. If you start on your phone and switch to a computer later, you will not pick up where you left off. Pick the device you can finish the whole course on.

Minimum & Recommended

What you need at a glance

Everything in the Minimum column will run a course start to finish. The Recommended column is what we would pick if we were sitting down to a long one.

RequirementMinimumRecommended
DeviceDesktop, laptop, tablet, or smartphoneDesktop or laptop
BrowserCurrent version of Chrome, Edge, Firefox, or SafariChrome or Edge
InternetStable broadband connectionHigh-speed broadband
AudioSpeakers, headphones, or earbudsHeadphones or earbuds
ScreenLarge enough to read text and use the navigation buttonsLaptop, desktop, or tablet
Pop-upsMust be allowed for etraintoday.comMust be allowed for etraintoday.com
Browser settingsJavaScript and cookies enabled; audio playback allowedSame
SoftwareNone. No downloads, no plugins, no appsNone
Browsers & Pop-Ups

Which browsers are supported?

Supported browsers

Our courses work on the current version of Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari, on both Windows and Mac.

Keep your browser updated. Most browsers update themselves automatically, so this usually takes care of itself.

Internet Explorer is not supported.

Microsoft retired it, and our courses will not run in it. If Internet Explorer is the only browser on your work computer, ask your IT team to install Chrome or Edge.

Do I need to allow pop-ups?

Yes. Your course opens in a new browser window. If your pop-up blocker is turned on, you will click "Take Course" and nothing will happen.

How to fix it

When your browser shows a blocked-pop-up message in the address bar, choose the option to always allow pop-ups from etraintoday.com, then click Take Course again.

This is the single most common reason a course will not open. See the full list.

Devices & Progress

Phones, tablets & picking up where you left off

Can I take the course on my phone?

Yes — but pick one device and stay with it for the whole course.

Courses work on phones and tablets. A laptop or desktop is easier: quizzes, diagrams, and the final exam all involve reading and clicking, and a bigger screen makes that far less frustrating.

Your progress is saved on the device you are using.

If you start a course on your phone and later switch to a computer, you will not pick up where you left off. Choose the device you can realistically finish on, and use that same device every time you sign in.

If you are taking a long course such as HAZWOPER 40-Hour, a laptop or desktop is the safer choice.

Can I stop and come back later?

Yes. Your progress is saved as you go. You can close the course, sign back in later, and pick up where you left off.

Use the same device each time.

Progress is saved to the device you are working on, so switching from a phone to a computer mid-course means starting over.

Timed sections

Some courses include required minimum time on certain sections. If a section is timed, the Next button becomes available once the required time has passed.

Fix It Now

Something not working? Start here

Most course problems are fixed in under a minute. Find your symptom below.

You clicked Take Course and nothing happened.

Your course opens in a new browser window, so a pop-up blocker will stop it before it starts. This is the most common problem we see.

The fix: look for a blocked-pop-up icon in your browser's address bar. Click it and choose the option to always allow pop-ups from etraintoday.com. Then click Take Course again.

Our courses include narration, so you need speakers, headphones, or earbuds.

Check these in order:

  1. Your device volume is up and not muted
  2. Your browser tab isn't muted — look for a small speaker icon on the tab itself and click it if there's a line through it
  3. Your headphones are fully plugged in, or connected if they're wireless
  4. The course player's own volume control isn't turned down

Check that you're on the same device you started the course on. Your progress is saved to the device you were using. If you started on your phone and opened the course on a computer, you'll be back at the beginning.

The fix: go back to the original device and your progress will be there.

Also make sure you're signed in with the same account you enrolled with.

Some sections have a minimum time or require you to finish the audio before you can move on. The Next button becomes available once that's complete.

Still greyed out? If a section looks finished and Next is still greyed out, refresh the page and return to that section.

  1. Close other browser tabs and any large applications
  2. Refresh the page
  3. If you're on Wi-Fi, move closer to your router
  4. If you're on a job site or shared network, try again from a different connection

Try a different browser. We support the current version of Chrome, Edge, Firefox, and Safari — switching browsers resolves most remaining problems. Internet Explorer is not supported and won't run our courses.

Still stuck? Contact us and tell us which course, which device, and which browser you're using. That gets you a faster answer.
Company & Job Site Networks

I'm on a company or job site network. What should IT know?

If your workplace uses a firewall, content filter, or restricted network, your IT team may need to allow the following so courses load properly.

Allowlist for eTrainToday courses

Give this list to whoever manages your network.

  • Allow pop-up windows from etraintoday.com
  • Allow access to etraintoday.com and our course delivery domains
  • Allow audio and video streaming
  • Allow browser cookies for etraintoday.com so your progress and login are remembered
  • Allow JavaScript for etraintoday.com
Email it to IT
Assistive Technology

Accessibility

Our newer courses include captions, alt text for images, keyboard navigation, and screen reader support. Older courses in our catalog may not include all of these features.

If you use assistive technology and want to check a specific course before you buy, contact us and we will tell you what that course supports.

If you run into an accessibility barrier in a course you have already started, contact us. We treat accessibility problems as support issues to be solved.

Frequently Asked Questions

The short answers. The detail behind each one is in the sections above.

An internet-connected computer, tablet, or smartphone; a current version of Chrome, Edge, Firefox, or Safari; a stable internet connection; and speakers, headphones, or earbuds. There is nothing to download or install.

The current version of Chrome, Edge, Firefox, or Safari, on Windows or Mac. Internet Explorer is not supported.

Yes, but use the same device for the whole course. Progress is saved on the device you are using, so starting on a phone and switching to a computer means starting over. A laptop or desktop is recommended.

Yes. Sign back in on the device you started on and you will resume where you left off. Progress does not carry across devices.

The most common cause is a pop-up blocker. Courses open in a new browser window, so pop-ups must be allowed for etraintoday.com.

Questions?

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